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Software Systems

Business software, ready to fit yours.

Proven software systems we build and run for businesses in Sri Lanka and worldwide: WhatsApp AI support, sales tracking, HR, inventory, booking and invoicing, set up around the way you work.

See Our SystemsTell Us What You Need

What we do

A software company building the systems businesses run on.

Graviti Studio is a software company based in Colombo, Sri Lanka. We design, build and run business software for companies in Sri Lanka and around the world, from ready-to-deploy systems to fully custom platforms.

Everything we make is web-based and cloud-hosted, works on desktop and mobile, and fits the way your team already works. The same team that builds your software also hosts, supports and improves it, so you always have one partner to call.

Who it's for

01

Small and medium businesses going digital

You are ready to move off paper, spreadsheets and chat groups onto proper software, without an in-house tech team.

02

Growing companies that have outgrown their tools

Your processes have become too complex for off-the-shelf apps, and work now falls through the gaps between them.

03

Established businesses modernising old systems

Your current software is slow, hard to change or only works in the office, and it is holding the business back.

04

Founders building a software product

You have an idea for a platform or app and need a technical partner to design, build and launch it.

Our systems

Software we have built, running today.

Real systems in production for our clients. Each one can be set up for your business, with your branding, your team and your way of working.

LiveAI & Automation

WhatsApp Support Suite

AI-powered WhatsApp chatbot and agent dashboard, in one system.

  • AI chatbot connected to WhatsApp Business API
  • Natural language query handling, trained on your product and FAQs
  • Intelligent escalation, hands off to human agents when needed
  • React support dashboard with Kanban board for agent workflow
  • Full conversation history and context visible to agents
  • Ticket assignment, status tracking, and resolution logging

Built for

  • Businesses receiving high WhatsApp enquiry volume
  • E-commerce and retail with order and delivery queries
  • Service businesses handling appointment and booking requests
Talk to us about itFull details
support.yourbusiness.com

Conversations

WhatsApp Business · live

Today6 open

AI handling

Kavindi P.

Do you deliver to Kandy?

AI · Delivery
Ruwan S.

What are your opening hours?

AI · General

With an agent

Ishara M.

I want to change my address

Order
Dilan K.

The item arrived damaged

Return

Resolved

Sajith R.

Thanks, got the tracking link

Order
Hiruni W.

Booking confirmed for Friday

Booking
LiveCustomer & Sales

Sales Tracking System

Know exactly what your sales team is doing, in the field, in real time.

  • Manager dashboard
  • Sales rep mobile interface
  • Real-time activity feed
  • Visit verification
  • Client account management
  • Leadership reporting dashboard

Built for

  • FMCG and distribution companies with field sales teams
  • Medical and pharmaceutical reps covering territory accounts
  • B2B sales teams managing large client portfolios across regions
Talk to us about itFull details
sales.yourbusiness.com

Team activity

This week · All territories

Export report

Visits today

23

Completed

74%

Active reps

4

Rep performance

Amila Perera8/9

Colombo North

Shanika Silva6/8

Gampaha

Tharindu Fernando5/7

Kandy

Nuwan Jayasinghe4/7

Galle

Coverage

What we build

More systems we can build for you.

Systems we scope and build for the most common business needs. Each one starts from a proven base and is shaped around your process.

01

AI Customer Chatbot

Trained on your business. Answers like your best team member.

See what it does
02

HR & Leave Management System

Replace the spreadsheets. Give your team a real HR system.

See what it does
03

Inventory Management System

Know exactly what you have, where it is, and when to reorder.

See what it does
04

Appointment Booking System

Let clients book themselves. Stop managing your calendar by hand.

See what it does
05

Invoice & Billing System

Send professional invoices. Get paid faster. Know what you're owed.

See what it does
06

Internal Knowledge Base

Stop answering the same questions. Build a system that does it for you.

See what it does

Included with every system

  • Set up around your workflow
  • Your branding and your team
  • Written scope & fixed quote
  • Training for your team
  • Hosting, monitoring & updates
  • 90 days of post-launch support

Pricing

Business software, priced clearly.

Every business is set up differently, so we quote each system after a free discovery call. Every quote is made of the same three parts, so you always know what you are paying for.

1

Build or setup fee

A one-time fee to build your system, or to set up and configure an existing one, fixed in writing after a free discovery call.

2

Hosting & support

An ongoing fee for hosting, monitoring, updates and support, billed monthly, quarterly or annually. Agreed upfront, so there are no surprises.

3

Third-party costs

Licences, subscriptions and services your system relies on, such as the WhatsApp Business API or AI usage, are passed through at cost with no markup.

Not sure which system fits? Tell us how your team works and we will recommend one, with a written estimate, usually within 3 business days.

Get an estimateBook a free call

FAQ

Before you ask.

What is the difference between your systems and custom software?

Our systems are software we have already built and run in production, such as the WhatsApp Support Suite and the Sales Tracking System. We set one up for your business, with your branding, users and workflow, so you get working software sooner and for less than a build from scratch. If nothing fits, we build custom software instead.

Can a system be changed to fit how we work?

Yes. Every system is configured around your process during setup: your roles, approval steps, fields, reports and branding. If you need a feature it does not have yet, we scope it and add it as part of your project.

How much does a business software system cost in Sri Lanka?

Each system is quoted after a free discovery call, because it depends on your team size and how much needs configuring. Every quote has three parts: a one-time setup or build fee fixed in writing, an ongoing fee for hosting and support billed monthly, quarterly or annually, and any third-party services such as the WhatsApp Business API passed through at cost. Sri Lankan businesses are quoted in LKR and international clients in USD.

Who hosts the system and what support do we get?

We host, monitor and update the system for you, so there are no servers to manage. Every setup includes training for your team and 90 days of post-launch support, and ongoing support continues under the plan agreed in your quote.

Can it connect to the tools we already use?

Usually, yes. Our systems can connect to tools like WhatsApp Business, payment gateways, accounting software and CRMs so data moves between them automatically. We confirm what is possible with your specific tools during discovery.

Do you work with businesses outside Sri Lanka?

Yes. We are based in Colombo and work with clients across Australia, Canada, the Netherlands, the UK, the US, Singapore and the UAE. Systems are set up and supported remotely, and international clients are quoted in USD.

Get started

Start your software project

Tell us a little about it and we'll come back with a tailored proposal, usually within 3 business days.

What do you need?*
Current stage
Ideal timeline

Prefer to talk it through? Book a call